The website (hereinafter referred to as the “Website”) is operated by Codru (hereinafter referred to as “Codru”). By browsing, accessing, using, registering on, purchasing products from, or otherwise using this Website, you agree to be bound by these Terms & Conditions, together with any policies referenced herein (collectively, the “Terms”). Please read these Terms carefully. We reserve the right to modify the Website and these Terms at any time. If you do not agree with these Terms, you should not browse, access, register on, or purchase products from this Website. By using this Website, you represent and warrant that you are at least 18 years old or are accessing the Website under the supervision of a parent or legal guardian.

1. Intellectual Property Rights

The Codru name, logo, trademarks, graphics, images, text, website design, and all other materials available on this Website are the intellectual property of Codru or its licensors and are protected by applicable intellectual property laws. No content from this Website may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written permission. You may print complete pages solely for your personal, non-commercial use. You may not use our trademarks, logos, graphics, images, or proprietary content without our express written consent. We reserve the right to revoke any permission granted for linking to our Website if such links are misleading, defamatory, or otherwise inappropriate. From time to time, Codru may provide downloadable materials such as guides, brochures, or other resources. Such materials remain subject to these Terms & Conditions.

2. Privacy & Personal Data Protection

Codru processes your personal data confidentially and in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR). Your personal information is used only for purposes such as:
  • processing orders;
  • improving our products and services;
  • communicating information regarding your purchases;
  • sending marketing communications where you have provided consent.
We do not sell your personal data. Depending on the information you provide, we may contact you by telephone, email, or post. Certain non-personal information, such as browser type, operating system, referring website, and similar technical information, may also be collected. Our Website uses cookies and similar technologies to improve your browsing experience. Please refer to our Cookie Policy for further information.

3. Accuracy of Information

The information published on this Website is provided for general informational purposes. While we strive to ensure that all information is accurate and up to date, Codru does not guarantee that all information is complete, accurate, or free of errors. We reserve the right to modify product specifications, prices, availability, and website content at any time without prior notice.

4. Contract Documents

By placing an order through our Website, by telephone, or by email, you agree to communicate with us electronically, by telephone, or by email. An order is considered accepted only after Codru has confirmed it by email or telephone. The invoice issued by Codru constitutes the sales contract under applicable Romanian law. The sales contract is deemed concluded when full payment has been received and the products have been delivered to the customer.

5. Liability

Codru reserves the right to cancel any order containing products displayed with incorrect prices or incorrect information resulting from technical errors. We also reserve the right to correct technical errors appearing on the Website and to modify product prices without prior notice.

6. Product Use

Although we make every effort to provide complete product information, customers remain responsible for reading product descriptions and using products correctly. Product descriptions, indications, benefits, and usage instructions are based on specialist literature and are provided for informational purposes only. They do not constitute medical advice. Always consult a qualified healthcare professional before using cosmetic products for therapeutic purposes. Upon receiving your order, you are responsible for checking the products for any transport damage or defects. All cosmetic products sold by Codru are intended for external use only. Keep out of reach of children. We recommend performing a patch test before using any cosmetic product.

Recommended Storage Conditions

  • Store soaps in a well-drained soap dish after each use.
  • Store creams and balms in a cool, dry place away from direct sunlight, ideally between 7°C and 22°C.
  • Store beard oils and other cosmetic oils under the same conditions.

7. Using the Online Store

By placing an order, you agree to receive transactional communications regarding your purchase. You may unsubscribe from marketing communications at any time by using the unsubscribe link included in each email or by contacting us at: contact@codru-outdoor.com Products selected by you will appear in your Shopping Cart. Submitting an order constitutes a firm commitment to purchase the selected products and acceptance of these Terms & Conditions.

8. Our Responsibilities

Codru undertakes to:
  • dispatch valid orders within the delivery time specified in our Shipping Policy;
  • process orders received on public holidays on the next business day;
  • display the final purchase price, including shipping costs, before checkout;
  • keep customer information confidential;
  • process customer requests as quickly as reasonably possible.

9. Disclaimer

Codru shall not be liable for:
  • typographical errors or inaccurate descriptions;
  • differences in product appearance caused by monitor or screen settings;
  • customer expectations regarding a product’s intended purpose;
  • temporary stock shortages;
  • incorrect information provided by customers;
  • damages resulting from improper product use;
  • delivery delays caused by couriers or circumstances beyond our control;
  • damage or loss occurring during transport;
  • refusal of orders at our discretion;
  • interruptions caused by internet service providers;
  • the content or policies of third-party websites linked from this Website.

10. Shipping & Returns

Orders are processed according to our published Shipping Policy. Orders placed after 2:00 PM on Fridays, or during weekends or public holidays, are processed on the next business day. Orders are generally dispatched within 3–7 business days. Customers have the legal right to withdraw from the purchase within 14 days of receiving the products. Returned products must be:
  • unused;
  • in their original condition;
  • in their original packaging.
Return shipping costs are the responsibility of the customer. Refunds are issued only after the returned products have been inspected and approved. Please refer to our Return Policy for complete instructions.

11. Fraud

Any attempt to gain unauthorized access to another user’s personal information, modify Website content, interfere with the Website’s operation, or compromise server security will be treated as fraud and may result in legal action.

12. Governing Law & Disputes

These Terms & Conditions are governed by the laws of Romania. The Romanian courts shall have exclusive jurisdiction over any disputes arising from or relating to the use of this Website. Before initiating legal proceedings, both parties agree to attempt to resolve disputes amicably. If you have questions regarding these Terms, your personal data, or wish to exercise your legal rights, please contact us: Email: contact@codru-outdoor.com
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